Terms & Condition

1. PRODUCTS

The Products are owned and sold on the Website by Kenta Matsushige. Kenta Matsushige attempts to be as accurate as possible in the description of the Products. However, we cannot guarantee that any descriptions are totally accurate, complete, reliable or error-free. The images of the products on the website are for illustrative purposes only. although we attempt to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflects the colour of the Products.

 

Note That, all of our products are hand made. In case of multiple orders, the products you receive might vary slightly one from the other due to the nature of the material.

 

2. PRICES

The price shall be expressed in euro.
The price indicated on product sheet does not include transportation costs.
The price indicated in your shopping cart, invoice, customer area is the total price,including all taxes and french VAT at 20%.

It includes the price of products as well as handling, packaging and transportation costs. Kenta Matsushige SAS, reserves the right to change prices at any time, being however understood that the prices that appear in the catalogue in the daytime of the order will be the only one applicable to the buyer.

 

3. ORDERING AND AVAILIBILITY

The availability of a product is indicated on the product sheet. Nevertheless, when placing your order, if despite our vigilance, products are temporary or definitely unavailable, you will be informed by email.

 

After placing an order, you will receive an email from us acknowledging that we have received your order and giving you an order reference number. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a product. All orders are subject to acceptance by us. We are not obliged to accept your order and may, at our discretion, decline to accept any order.

 

You do, however, acknowledge that by clicking on the "Pay Now" button, you enter into an obligation to pay for the product(s).

 

4. PRE-ORDERS
Pre-ordered items are not able to cancel, return or exchange.
Specifications and exact size of the garment may differ from the actual products.

Please be aware that because of the “Pre-order” nature of such transactions, you should expect a waiting period of approximately three to five (3 to 5) months between the date you place your order and the date that the product is ready for shipment. The estimated delivery window will be noted on the product information page. However delivery might slightly change due to the circumstances of production. During the expected delivery period it is not possible to change or cancel the order. We will send you the confirmation email when the products are ready to ship.

 

 

 

5. PAYMENT

We accept payments via Paypal, and credit cards.
All of these payment methods are secured.
All information exchanged to process the payment is encrypted using the SSL protocol (Secure Socket Layer).
These data cannot be detected, intercepted or used by third parties, and are not kept on our computer systems either. The placing of an order leading to the contract formation implies that the customer accepts the price and the description of the product as well as the General Terms and Conditions of Sale.


“Art 1316-14 – Any electronic communication between the parties is presumed to have the same evidentiary force as a paper document.” Kenta Matsushige reserves the right to suspend any management of order and any delivery in the event of refusal authorization of credit card payment on behalf of the officially accredited organizations, or in case of non-payment.
Kenta Matsushige notably reserves the right to refuse to make a delivery or to honour an order emanating from a customer who would not have settled totally or partially a previous order or with whom a dispute of payment would be in the course of administration.
The products on the website remain the property of Kenta Matsushige until full withdrawal of the product’s price.

 

6. DELIVERY

Kenta Matsushige delivers its products worldwide.
The transportation costs include a contribution to the handling and packaging costs as well as postage costs.
The level of these costs is indicated in the section “Cart” and is subject to the buyer’s approval before the final confirmation of the order. Customs duties and local taxes are payable by the buyer.
Leading times indicated during the ordering process should be taken as an indication.
If the product is available, Kenta Matsushige shall use its best efforts for the order to be delivered within an average of 5 business days to a maximum of 30 business days from the day following the order’s payment.
The products are delivered to the shipping address mentioned on your order; the shipping address may be different from the billing address.

We do not proceed to shipment on weekend, French public holidays and mentioned company holidays.

 

Please note that Kenta Matsushige Internet Shop has no control over any customs or import duties that could be levied on international shipments when the package reaches your destination and for which you will be liable.

 

7. GARANTEE AND RETURNS

The products sold by the site Kentamatsushige.fr are new and guaranteed.
Nevertheless, if you feel that your product non-compliant or that a mistake has been made in your order, you have 14 days from the receipt of the package to aware the Customer Service who is committed to exchange the product, proceed to a refund or to issue a credit, assuming that the product is returned in its original packaging, not worn and sent along with the invoice from Kenta Matsushige.
Any product returned incomplete, damaged, spoiled or dirty by the buyer will not be refunded or exchanged and will be returned to the buyer.
In case of refund, Kenta Matsushige will refund the full amount of your order within a time lower or equal to 14 days after reception of the products, except the return shipping costs that are at the buyer’s charge.


In case of a non-compliant or defective product, the buyer will be refunded on the basis of our shipping costs pricing.

Please contact the Customer Service for more detailed information.

 
Kenta Matsushige
Return Service
115, rue La Fayette

75010 paris
France

 

8. INTELECTUAL PROPERTY

Kenta Matsushige has been a registered trademark with the INPI.  Kentamatsushige.com is a protected domain name. No one is authorized to reproduce, operate, broadcast or use, for any reason, even partially, the contents of the website, whether they are visual or audio. Any simple or hypertext link is strictly forbidden without express written agreement from Kenta Matsushige. The use or the reproduction of brands appearing on the site is strictly forbidden.
Consequently, any duplication or use of one of the brands sold or presented on the site, any free riding from the exploitation of the site will automatically be tracked down, prosecuted and punished.

 

9. CONFIDENTIALITY AND LIBERTIES

Respecting the buyer’s privacy, Kenta Matsushige treats all information provided by the buyer in total confidentiality by means of encrypted servers. This information is required for a closely monitored and a quality order treatment. At any time, in accordance with Article 34 of the Law of Computer Technology and Freedom dated January 6th, 1978, “You have the right to access, modify, rectify and delete any data concerning you.” To exercise this right, simply write to Kenta Matsushige , 115 rue La Fayette, 75010 Paris (France) or send an email to contact@kentamatsushige.com.

 

10. RESPONSABILITY

Kenta Matsushige cannot be held liable for the non-performance of the contract in case of major forces (strike, flood, fire, etc.).
Kenta Matsushige may not be held liable for damages arising from the use of the Internet such as losses of data, intrusion, virus, disruption of service, or any other unintended issues.

 

11. APPLICABLE LAW

All clauses in these Terms and Conditions of Sale and all sales and purchases to which they apply are governed by French law and are submitted to the exclusive jurisdiction of the Paris Courts and the competent jurisdiction of the Headquarters of Kenta Matsushige where the agreement between the parties is drawn up.

 

12. COMPANY

Kenta Matsushige is a registered company number RCS Paris 808 090 229 , VAT number FR 808 090 229 whose registered office is at 115, rue La Fayette 75010 Paris (France).

  

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